Massachusetts Telehealth Nurse - Adult PC Triage

Shift pattern

• Full time shifts from 8am - 4:30pm EST, Monday to Friday

The Telehealth RN facilitates patients’ access to the appropriate level of care by assessing needs, offering a clinical option, making referrals to health care providers, services, and community resources – all over the phone. This position promotes wellness and informed decisions by providing health information, home care advice, and prevention concepts.

Requirements:

• Nursing degree (RN); BSN preferred.
• A Registered Nurse with a Massachusetts License.
• 3+ years of clinical RN experience
• Previous Telephonic Nursing experience preferred
• EPIC systems experience is preferred
• Triage experience preferred

About us:
RelateCare’s team of experienced Registered Nurses, Medical Assistants, and Health Coaches empower healthcare organizations to seamlessly manage and coordinate patient care journeys. RelateCare Nurse Triage, Post Discharge follow-up, and Wellness Solutions ensure patients receive the right level of care and support when they need it.

Work Environment/Schedule:
Our Telephonic Nurse Triage program provides 24/7 access to systematic, high quality healthcare advice with superior customer service in an efficient and personalized manner. Our team of Registered Nurses aims to identify the nature and urgency of client health care needs and determine the appropriate treatment of escalation.